TaxPrep4Free.org   Resources for Volunteer Tax Preparers This is for TY2015
Click for TY2014 TY2016

Updated Resources

The following sources are periodically scanned for updates:
- IRS Forms and Publications
- NJ Div of Tax
- Tax-Aide Portal OneSupport repository

Based on thse scans, the following list of interesting TY2015 items is updated (updates are in reverse chronological order).

Selected documents are available via the TY2015 TaxPrep4Free OneDrive Repository
Note: zipped OneSupport attachments have been unzipped for ease of review

Don't forget to refresh the page (F5/Ctrl-R) to make sure you have the latest version...


Updates 07-23-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Nothing Interesting

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Operational Procedures & Volunteer Portal How To's Exporting Reports after the Microsoft Office Update 07/22/2016
  • ExportingReportsAfterTheMicrosoftOfficeUpdate_07222016.pdf
Tax Training Materials/Presentations TRS Training - Dallas July 2016
  • 01_Dallas_2016_TRS_Welcome_v1.pptx
  • 02_Dallas_2016_Tax-Aide_Terms_v1.pptx
  • 03_Dallas_2016_TRS_Responsibilities_v5.pptx
  • 04_Dallas_2016_Certification_Process_v4.pptx
  • 05_Dallas_2016_Effective_Instruction_v7_ed.pptx
  • Effective_Learning_Charts.zip
  • 06_Dallas_2016_IRS_Resources_v1.pptx
  • 07_Dallas_2016_Developing_and_Running_Instructor_Workshops_v1.pptx
  • 08_Dallas_2016_Webinars_v3.pptx
  • 09_Dallas_2016_Evaluation_of_Training_and_Instructors_v3.pptx
  • 10_Dallas_2016_PowerPoint_Presentation_Guidelines_v1.pptx
  • 11_Dallas_2016_Wrap-up_v1.pptx
  • 20_Dallas_2016_Agenda_v2.pptx
  • 21_Dallas_2016_TRS_Welcome_v2.pptx
  • 22_Dallas_2016_TaxSlayer_Introduction_v3.pptx
  • 23_Dallas_2016_Ten_Simple_Rules_TaxSlayer_Practice_Lab_v4.pptx
  • 24_Dallas_2016_TaxSlayer_Practice_Lab_Demo_v7.pptx
  • 25_Dallas_2016_TaxSlayer_Issues_and_Questions_v4.pptx
  • 27_Dallas_2016_Scope_v2.pptx
  • 28_Dallas_2016_NTTC_Training_Slides_v2a_src.pptx
  • 29_Dallas_2016_TRS_Tools_v4_dwf_reduced_size.pptx
  • 30_Dallas_2016_NTTC_Supplements_to_IRS_Resources_v0.pptx
  • 31_Dallas_2016_NTTC_Workbook_v4.pptx
  • 33_Dallas_2016_TaxSlayer_Rollout_Plans_v1.pptx
  • 34_Dallas_2016_-_SPEC_-_Dill_presentation.pptx
  • 35_Dallas_2016_Internal_Site_Reviews_v2.pptx
  • 36_Dallas_2016_Blended_Learning_v1.pptx
  • 38_Dallas_2016_Immersion_TaxSlayer_Style_v4.pptx
  • 39_Dallas_2016_ACA_v2.pptx
  • 40_Dallas_2016_Online_Tax_Assistance_v1.pptx
  • 41_Dallas_2016_State_Tax_Assistance_Program_June_2016_v2.pptx
  • 42_Dallas_2016_State_Tax_Training_Committee_v2.pptx
  • 43_Dallas_2016_TRS_Wrap-up_v1.pptx
Tax Training Materials/Presentations TY15 NTTC Training Slides Rel 2 & Rel 2a - 1/4/2016
  • NTTC_Training_Slides_-_Rel_2_Changes.pdf
  • README_-_NTTC_Training_Files_TY15_Rel_2.pdf
  • 01_Introduction_to_Tax_Law_TY15_Rel_2_.ppt
  • 02_Introduction_to_TaxWise_TY15_Rel_2.ppt
  • 03_Course_Introduction_TY15_Rel_2.ppt
  • 04_Identity_Theft_TY15_Rel_2.ppt
  • 05_Screening_and_Interviewing_TY15_Rel_2.ppt
  • 06_Quality_Review_TY15_Rel_2.ppt
  • 07_Filing_Basics_TY15_Rel_2a.ppt
  • 08__Filing_Status_TY15_Rel_2.ppt
  • 09_Exemptions_TY15_Rel_2a.ppt
  • 10_Unique_Filing_Status_TY15_Rel_2.ppt
  • 11_Tax_Law_Basics_TY15_Rel_2.ppt
  • 12__Income_Wages_TY15_Rel_2.ppt
  • 13_Income_Interest_and_Dividends_TY15_Rel_2.ppt
  • 14_Income_State_Tax_Refund_TY15_Rel_2.ppt
  • 15_Income_Alimony_TY15_Rel_2.ppt
  • 16_Income_Business_TY15_Rel_2.ppt
  • 17_Income_Capital_Gains_and_Losses_TY15_Rel_2.ppt
  • 18_Income_Retirement_TY15_Rel_2.ppt
  • 19_Income_Rent_and_Royalty_TY15_Rel_2.ppt
  • 20_Income_Schedule_K-1_TY15_Rel_2.ppt
  • 21_Income_Unemployment_Compensation_TY15_Rel_2.ppt
  • 22_Income_Social_Security_TY15_Rel_2.ppt
  • 23__Income_Other_TY15_Rel_2a.ppt
  • 24_Adjustments_to_Income_TY15_Rel_2.ppt
  • 25_Standard_Deduction_TY15_Rel_2.ppt
  • 26_Itemized_Deductions_TY15_Rel_2.ppt
  • 27_Child_and_Dependent_Care_Credit_TY15_Rel_2.ppt
  • 28_Education_Benefits_TY15_Rel_2.ppt
  • 29_Foreign_Tax_Credit_TY15_Rel_2.ppt
  • 30_Child_Tax_Credit_TY15_Rel_2.ppt
  • 31_Miscellaneous_Credits_TY15_Rel_2.ppt
  • 32_Other_Taxes_TY15_Rel_2.ppt
  • 33_Payments_TY15_Rel_2.ppt
  • 34_Earned_Income_Credit_TY15_Rel_2.ppt
  • 35_Refund-Amount_Due_TY15_Rel_2.ppt
  • 36_Affordable_Care_Act_TY15_Rel_2a.ppt
  • 37_Concluding_the_Interview_TY15_Rel_2.ppt
  • 38_Amended_and_Prior_Year_Returns_TY15_Rel_2.ppt
  • 39_IRS_Issued_Identification_Numbers_TY15_Rel_2.ppt
  • 40_TaxWise_Changes_TY15__Rel_2.ppt
  • 41_Tax_Law_Changes_TY15_Rel_2a.ppt
  • 42_Qualifying_Child_Charts_TY15_Rel_1.ppt
Tax Training Instructor Plans and Aids Instructor Aids TY16 2016/07/20
  • Instructor_Aids_TY16.zip
  • Questions_and_Comments_for_Discussion_v8.docx
  • 15 Min Break.ppt (not d/l)
  • Creating a PowerPoint Presentation.ppt (not d/l)
  • Modifying and Using NTTC Slides in PowerPoint.pdf (not d/l)
  • PowerPoint Presentation Guidelines.ppt (not d/l)
  • Questions and Comments for Discussion.docx (not d/l)
  • Instructions for Creating Individual Nametags etc.pdf (not d/l)
  • Names.xlsx (not d/l)
  • Tags.doc (not d/l)
  • Tent.docx (not d/l)
  • TaxSlayer Practice Lab Instructions.docx (not d/l)

Updates 07-16-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Nothing Interesting

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication CyberTax CyberTax TY2016-01: Tax-Aide Diversity Site Application Now Available
  • CyberTax_TY2016-01.pdf
Communication SMT Roundup SMT Roundup 7/13/16
  • SMT_071316.pdf
General Program Management Forms Site Review Form TY 2016
  • Site_Review_Form_TY_2016.docx
  • Site_Review_Form_TY_2016.pdf
General Program Management Tax Exempt Missouri Tax Exemption Certificate (Effective Date: 12/01/2014)
  • MissouriTaxExemptionCertificate.pdf (not d/l)
Operational Procedures & Volunteer Portal Volunteer Portal Update Volunteer Portal Updates 06/29/2016
Tax Training TaxSlayer Practice Lab Accounts for Training
  • Practice_Lab_Accounts_for_Training.pdf
Tax Training TaxSlayer Where We Are (TaxSlayer) Webinars ... July 6 & 8, 2016
  • TaxSlayer_Issues_and_Questions_07-2016_v4.pdf
Tax Training TaxSlayer TaxSlayer US State Point of Contacts 07-06-2016
  • TaxSlayer_POCs_07-06-2016.pdf
Tax Training Tools Determining Tax Benefits for a Qualifying Child or Qualifying Relative 2016-07-11
  • Determining_Tax_Benefits_for_a_Qualifying_Child_or_Qualifying_Relative_2016-07-11.pdf
Tax Training Tools 2016 Tax Prep and Helpful Weblinks 2016-07-14
  • 2016_EITC_Graph.pdf
  • Determining Tax Benefits for a Qualifying Child or Qualifying Relative 2016-07-11.pdf (not d/l)
  • Education_Spreadsheet_2016-07-11_v9.zip
  • Helpful_Weblinks_v2_2016-07-11.pdf
  • Mortgage_COD_Flowchart_2016.pdf
  • Proposed_Education_Lesson_2016-07-12.pdf
Tax Training Instructor Plans and Aids Instructor Aids TY16 2016/07/14
  • Instructor_Aids_TY16.zip
Tax Training Immersion Training NTTC Immersion Training Guide TY2016 - 2016/07/14
  • NTTC_Immersion_Training_Guide_TY2016_v3.pdf
TCS Documents TCS Bulletins & Tasks Documents TCS Bulletin TY2016-01: Windows 10 Image Availability 06/27/16
  • TCSBulletinTY2016-01_062716.pdf

Updates 06-25-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Form 1095-A Health Insurance Marketplace Statement 2015 06-24-2016

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication SMT Roundup SMT Roundup 6/15/16
  • SMT_061516.pdf
General Program Management Awards and Recognition AARP Foundation Tax-Aide Fellows Recipients 06/03/16
  • Volunteers_who_have_been_named_as_AARP_Foundation_Tax_Aide_Fellows...as_of_6.3.2016.pdf
Operational Procedures & Volunteer Portal Reimbursement CF, COU, ERO, SCO and SF: Submitting and Recalling Pre-Approvals 06/23/2016
  • NonLeaderSubmittingandRecallingPreApprovals_06232016.pdf
  • NonLeaderSubmittingandRecallingPreApprovals_06232016.pptx
Operational Procedures & Volunteer Portal Reimbursement Leader: Submitting/Recalling/Reviewing Pre-Approvals 06/23/2016
  • LeaderSubmittingRecallingReviewingPreApprovals_06232016.pdf
  • LeaderSubmittingRecallingReviewingPreApprovals_06232016.pptx

Updates 06-11-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Inst 8962 Instructions for Form 8962, Premium Tax Credit (PTC) 2015 06-10-2016
Publ 4390 VITA/TCE Computer Loan Program 0616 06-10-2016
Publ 4883 Grant Programs Resource Guide for VITA Volunteer Income Tax Assistance and TCE Tax Counseling for the Elderly 0416 05-11-2016

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication SMT Roundup SMT Roundup 5/25/16
  • SMT_052516.pdf
Tax Training NTTC Webinars NTTC TRS Webinars December 16 and 18, 2015 (ACA Presentation)
  • NTTC_TRS_Webinar_Dec_16_18,_2015_v2.pdf
  • TaxWise_Changes_TY15_v12a.pdf
  • TaxWise_Changes_TY15_v12a.pptx
Tax Training NTTC Webinars NTTC TRS Webinars November 18 and 20, 2015 (ACA Presentation)
  • 2015_TaxWise_Online_Stress_Test.pdf
  • ACA_2015-11-18_v2.ppt
  • ACA_2015-11-18v2.pdf
  • NTTC_TRS_Webinar_Nov_18-20_2015.pdf
Technology Equipment 2016 Inventory Process Webinar - 05/06/16
TCS Documents TCS Bulletins & Tasks Documents AARP Foundation Tax-Aide Laptops and Windows 10 - 05/11/16
  • TaxAideLaptopsWind10_051116.pdf

Updates 05-21-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Publ 4883 Grant Programs Resource Guide for VITA Volunteer Income Tax Assistance and TCE Tax Counseling for the Elderly 0416 05-11-2016

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication SMT Roundup SMT Roundup 5/18/16
  • SMT_051816.pdf
Communication SMT Roundup SMT Roundup 5/11/16
  • SMT_051116.pdf
Operational Procedures & Volunteer Portal Reimbursement Sorting the Flat-Rate Reimbursement Approval Form 05/09/2016
  • SortingtheFlatRateReimbursementRequestForm_05092016.pdf
  • SortingtheFlatRateReimbursementRequestForm_05092016.pptx
Operational Procedures & Volunteer Portal ADS Webinars ADS Open Forum 05/20/2016

Updates 05-07-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Publ 5247 Volunteer Income Tax Assistance (VITA) Terms and Conditions 0416 04-28-2016

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication SMT Roundup SMT Roundup 5/4/16
  • SMT050416.pdf
Communication SMT Roundup SMT Roundup 4/27/16
  • SMT_042716.pdf
Operational Procedures & Volunteer Portal ADS Webinars Recording of ADS Open Forum 4/27/16 & 4/29/16
Tax Training TaxSlayer TaxSlayer Practice Lab Roundtable Discussion 05-06-2016
Tax Training TaxSlayer TaxSlayer Practice Lab 5/4/2016
  • Practice_Lab_Introduction.pdf
  • Using_the_Practice_Lab.pdf
Tax Training Tools Answers to TY2015 NTTC Workbook Exercises
  • 2015_Line-by-line_2016-01-18.pdf
  • NTTC_Workbook_TY_2015_Instructor_Notes_and_Errata_2016-01-18.pdf

Updates 04-23-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Publ 5245 Tax Counseling for the Elderly (TCE) Program Terms and Conditions 0416 04-20-2016
Publ 4671 VITA Grant Program Overview and Application Instructions 0416 04-20-2016
Publ 1101 Application Package and Guidelines for Managing a TCE Program 0416 04-14-2016

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication CyberTax CyberTax TY2015-07: End of Season Reminders: Data Security, Acknowledgements, Reimbursement
  • CyberTax_TY2015-07.pdf
Communication SMT Roundup SMT Roundup 4/20/16
Communication SMT Roundup SMT Roundup 4/13/16
  • SMT_041316.pdf
General Program Management Administrative Business Reply Envelope #10 (D0140) (2016)
  • TA_Bus_Reply_Env.pdf
General Program Management Forms MS EXCEL: Expense Reimbursement Form TY15 Flat Rate Leader 04/03/16
  • ExpenseReimbursementFormTY15FlatRateLeader04032016.xls
General Program Management Forms MS EXCEL: Expense Reimbursement Form TY15 Flat Rate Non-Leader 04/03/16
  • ExpenseReimbursementFormTY15FlatRateNonLeader04032016.xls
General Program Management Forms MS EXCEL: Expense Reimbursement Form TY15 Leader 04/03/16
  • ExpenseReimbursementFormTY15Leader04032016.xls
General Program Management Forms MS EXCEL: Expense Reimbursement Form TY15 Non-Leader 04/03/16
  • ExpenseReimbursementFormTY15NonLeade04032016.xls
OneSupport Help Center Support Site Map - rev 4/12/16
Operational Procedures & Volunteer Portal Training & Demos CF, COU, ERO, SCO and SF: Submitting Time Entry 04/05/2016
  • NonLeaderSubmittingTimeEntry_04052016.pdf
  • NonLeaderSubmittingTimeEntry_04052016.pptx
Operational Procedures & Volunteer Portal Training & Demos Leader: Submitting Time Entry 04/05/2016
  • LeaderSubmittingTimeEntry_04052016.pdf
  • LeaderSubmittingTimeEntry_04052016.pptx
Operational Procedures & Volunteer Portal Reimbursement CF, COU, ERO, SCO and SF: Submitting and Recalling Pre-Approvals 04/05/2016
  • NonLeaderSubmittingandRecallingPreApprovals_04052016.pdf
  • NonLeaderSubmittingandRecallingPreApprovals_04052016.pptx
Operational Procedures & Volunteer Portal Reimbursement CF, COU, ERO, SCO and SF: Submitting Flat-Rate Expenses: Creating a Reimbursement 04/05/2016
  • NonLeaderSubmittingFlatRateExpense_04052016.pdf
  • NonLeaderSubmittingFlatRateExpense_04052016.pptx
Operational Procedures & Volunteer Portal Reimbursement CF, COU, ERO, SCO and SF: Submitting Itemized Expenses: Creating a Reimbursement 04/05/2016
  • NonLeaderSubmittingItemizedExpenses_04052016.pdf
  • NonLeaderSubmittingItemizedExpenses_04052016.pptx
Operational Procedures & Volunteer Portal Reimbursement DC, SC and RC: Approving and Rejecting Expenses 04/05/2016
  • LeaderApprovingandRejectingExpense_04052016.pdf
  • LeaderApprovingandRejectingExpense_04052016.pptx
Operational Procedures & Volunteer Portal Reimbursement DC, SC and RC: Mass Approval Process 04/05/2016
  • LeaderMassApprovalProcess_04052016.pdf
  • LeaderMassApprovalProcess_04052016.pptx
Operational Procedures & Volunteer Portal Reimbursement DC, SC and RC: Obtaining the Flat-Rate Approval Form 04/05/2016
  • LeaderObtainingtheFlatRateApprovalForm_04052016.pdf
  • LeaderObtainingtheFlatRateApprovalForm_04052016.pptx
Operational Procedures & Volunteer Portal Reimbursement DEMO: CF, COU, ERO, SCO and SF: Submitting and Recalling Pre-Approvals 04/05/2016
Operational Procedures & Volunteer Portal Reimbursement DEMO: CF, COU, ERO, SCO and SF: Submitting Flat-Rate Expenses: Creating a Reimbursement 04/05/2016
Operational Procedures & Volunteer Portal Reimbursement DEMO: CF, COU, ERO, SCO and SF: Submitting Itemized Expenses: Creating a Reimbursement 04/05/2016
Operational Procedures & Volunteer Portal Reimbursement DEMO: CF, COU, ERO, SCO and SF: Submitting Time Entry 04/05/2016
Operational Procedures & Volunteer Portal Reimbursement DEMO: DC, SC and RC: Approving and Rejecting Expenses 04/05/2016
Operational Procedures & Volunteer Portal Reimbursement DEMO: DC, SC and RC: Mass Approval Process 04/05/2016
Operational Procedures & Volunteer Portal Reimbursement DEMO: DC, SC and RC: Obtaining the Flat-Rate Approval Form 04/05/2016
Operational Procedures & Volunteer Portal Reimbursement DEMO: Leader: Submitting Flat-Rate Expenses: Creating a Reimbursement 04/05/2016
Operational Procedures & Volunteer Portal Reimbursement DEMO: Leader: Submitting Itemized Expenses: Creating a Reimbursement 04/05/2016
Operational Procedures & Volunteer Portal Reimbursement DEMO: Leader: Submitting Time Entry 04/05/2016
Operational Procedures & Volunteer Portal Reimbursement DEMO: Leader: Submitting/Recalling/Reviewing Pre-Approvals 04/05/2016
Operational Procedures & Volunteer Portal Reimbursement Leader: Submitting Flat-Rate Expenses: Creating a Reimbursement 04/05/2016
  • LeaderSubmittingFlatRateExpense_04052016.pdf
  • LeaderSubmittingFlatRateExpense_04052016.pptx
Operational Procedures & Volunteer Portal Reimbursement Leader: Submitting Itemized Expenses: Creating a Reimbursement 04/05/2016
  • LeaderSubmittingItemizedExpenses_04052016.pdf
  • LeaderSubmittingItemizedExpenses_04052016.pptx
Operational Procedures & Volunteer Portal Reimbursement Leader: Submitting/Recalling/Reviewing Pre-Approvals 04/05/2016
  • LeaderSubmittingRecallingReviewingPreApprovals_04052016.pdf
  • LeaderSubmittingRecallingReviewingPreApprovals_04052016.pptx
Operational Procedures & Volunteer Portal ADS Webinars Recording of ADS Open Forum 4/13/16 & 4/15/16

Updates 04-09-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Nothing Interesting

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication SMT Roundup SMT Roundup 04/06/16
  • SMT_040616.pdf
General Program Management Administrative Appointment Letter 04/07/16
  • Appointmentletterlogoupdate040716.pdf
General Program Management Administrative Dismissal Letter Template 04/07/16
  • Dismissallettertemplate032216.docx
  • Dismissallettertemplate032216.pdf
General Program Management Administrative Non-Appointment Letter 04/07/16
  • Nonappointmentletterlogoupdate040716.pdf
General Program Management Forms Expense Reimbursement Form TY15 Flat Rate Leader 04/03/16
  • ExpenseReimbursementFormTY15FlatRateLeader04032016.xls
General Program Management Forms Expense Reimbursement Form TY15 Flat Rate Non-Leader 04/03/16
  • ExpenseReimbursementFormTY15FlatRateNonLeader04032016.xls
General Program Management Forms Expense Reimbursement Form TY15 Leader 04/03/16
  • ExpenseReimbursementFormTY15Leader04032016.xls
General Program Management Forms Expense Reimbursement Form TY15 Non-Leader 04/03/16
  • ExpenseReimbursementFormTY15NonLeade04032016.xls
Operational Procedures & Volunteer Portal Locations & Program Metrics (Site Activity) Updating Program Metrics Records 4/2/16
  • SiteMetrics.pdf
Operational Procedures & Volunteer Portal ADS Webinars Recording of ADS Open Forum 3/30/16 & 4/1/16
Technology Equipment 2016 End of Season Hot Spot Reminder 04/06/16
  • 2016_EndofSeasonHotSpotReminders.pdf
TCS Documents TCS Bulletins & Tasks Documents TCS Bulletin TY2015-01: Technology Hardware Refresh - Phase 2 10/14/15
  • TCSBulletinTY2015-01Technology_HardwareRefreshPhase2.pdf
TCS Documents TCS Bulletins & Tasks Documents TCS Bulletin TY2015-02: Imaging and IRS system Tune-Up Documentation 01/06/16
  • TCSBulletin2015_02Imagingnad_IRS_TuneUP_(1).pdf
TCS Documents TCS Bulletins & Tasks Documents TCS Bulletin TY2015-03: Estimated Tax Penalty 02/10/16
  • TCSBulletin2015_03EstimatedTaxPenalty021016.pdf
TCS Documents TCS Bulletins & Tasks Documents TCS Bulletin TY2015-04: Windows 10 Update 04/06/16
  • TCSBulletinTY201504_Windows10Update_040616.pdf

Updates 04-02-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Nothing Interesting

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication SMT Roundup SMT Roundup 3/30/16
  • SMT_033016.pdf
General Program Management Forms Expense Reimbursement Form TY15 Flat Rate Leader 03/31/2016
  • ExpenseReimbursementFormTY15FlatRateLeader03312016.xls
General Program Management Forms Expense Reimbursement Form TY15 Flat Rate Non-Leader 03/31/2016
  • ExpenseReimbursementFormTY15FlatRateNonLeader03312016.xls
Operational Procedures & Volunteer Portal Training & Demos CF, COU, ERO, SCO and SF: Submitting Time Entry 03/27/2016
  • NonLeaderSubmittingTimeEntry_03272016.pdf
  • NonLeaderSubmittingTimeEntry_03272016.pptx
Operational Procedures & Volunteer Portal Training & Demos Leader: Submitting Time Entry 03/27/2016
  • LeaderSubmittingTimeEntry_03272016.pdf
  • LeaderSubmittingTimeEntry_03272016.pptx
Operational Procedures & Volunteer Portal Reimbursement CF, COU, ERO, SCO and SF: Submitting and Recalling Pre-Approvals 03/27/2016
  • NonLeaderSubmittingPreApprovals_03272016.pdf
  • NonLeaderSubmittingPreApprovals_03272016.pptx
Operational Procedures & Volunteer Portal Reimbursement CF, COU, ERO, SCO and SF: Submitting Flat-Rate Expenses: Creating a Reimbursement 03/22/2016
  • NonLeaderSubmittingFlatRateExpense_03222016.pdf
  • NonLeaderSubmittingFlatRateExpense_03222016.pptx
Operational Procedures & Volunteer Portal Reimbursement CF, COU, ERO, SCO and SF: Submitting Itemized Expenses: Creating a Reimbursement 03/22/2016
  • NonLeaderSubmittingItemizedExpenses_03222016.pdf
  • NonLeaderSubmittingItemizedExpenses_03222016.pptx
Operational Procedures & Volunteer Portal Reimbursement DC, SC and RC: Approving and Rejecting Expenses 03/30/2016
  • LeaderApprovingandRejectingExpense_03302016.pdf
  • LeaderApprovingandRejectingExpense_03302016.pptx
Operational Procedures & Volunteer Portal Reimbursement DC, SC and RC: Mass Approval Process 03/23/2016
  • LeaderMassApprovalProcess_03232016.pdf
  • LeaderMassApprovalProcess_03232016.pptx
Operational Procedures & Volunteer Portal Reimbursement DC, SC and RC: Obtaining the Flat-Rate Approval Form 03/23/2016
  • LeaderObtainingtheFlatRateApprovalForm_03232016.pdf
  • LeaderObtainingtheFlatRateApprovalForm_03232016.pptx
Operational Procedures & Volunteer Portal Reimbursement Leader: Submitting/Recalling/Reviewing Pre-Approvals 03/30/2016
  • LeaderSubmittingPreApprovals_03302016.pdf
  • LeaderSubmittingPreApprovals_03302016.pptx
Operational Procedures & Volunteer Portal Dashboards & Reports Report Request Form 03/30/2016
  • ReportingRequestTemplate03302016.docx
  • ReportingRequestTemplate03302016.pdf
Operational Procedures & Volunteer Portal ADS Webinars Recordings of ADS Open Forum 03/16/16 & 03/18/16

Updates 03-26-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Nothing Interesting

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication CyberTax CyberTax TY2015-06: Reimbursement and Time Entry Modules added to Volunteer Portal
  • CyberTax_TY2015-06.pdf
Communication SMT Roundup SMT Roundup 3/23/16
  • SMT_032316.pdf
General Program Management Forms Expense Reimbursement Form TY15 Flat Rate Leader 3/21/16
  • ExpenseReimbursementFormTY15FlatRateLeader03202016.xls
General Program Management Forms Expense Reimbursement Form TY15 Flat Rate Non-Leader 3/21/16
  • ExpenseReimbursementFormTY15FlatRateNonLeader03202016.xls
Operational Procedures & Volunteer Portal Reimbursement Leader: Approving and Rejecting Expenses 03/22/2016
  • LeaderApprovingandRejectingExpense_03222016v2.pdf
  • LeaderApprovingandRejectingExpense_03222016v2.pptx
Operational Procedures & Volunteer Portal Reimbursement Leader: Mass Approval Process 03/23/2016
  • LeaderMassApprovalProcess_03232016.pdf
  • LeaderMassApprovalProcess_03232016.pptx
Operational Procedures & Volunteer Portal Reimbursement Leader: Obtaining the Flat-Rate Approval Form 03/23/2016
  • LeaderObtainingtheFlatRateApprovalForm_03232016.pdf
  • LeaderObtainingtheFlatRateApprovalForm_03232016.pptx
Operational Procedures & Volunteer Portal Reimbursement Leader: Submitting Flat-Rate Expenses: Creating a Reimbursement 03/22/2016
  • LeaderSubmittingFlatRateExpense_03222016.pdf
  • LeaderSubmittingFlatRateExpense_03222016.pptx
Operational Procedures & Volunteer Portal Reimbursement Leader: Submitting Itemized Expenses: Creating a Reimbursement 03/22/2016
  • LeaderSubmittingItemizedExpenses_03222016.pdf
  • LeaderSubmittingItemizedExpenses_03222016.pptx
Operational Procedures & Volunteer Portal Reimbursement Non-Leader: Submitting Flat-Rate Expenses: Creating a Reimbursement 03/22/2016
  • NonLeaderSubmittingFlatRateExpense_03222016.pdf
  • NonLeaderSubmittingFlatRateExpense_03222016.pptx
Operational Procedures & Volunteer Portal Reimbursement Non-Leader: Submitting Itemized Expenses: Creating a Reimbursement 03/22/2016
  • NonLeaderSubmittingItemizedExpenses_03222016.pdf
  • NonLeaderSubmittingItemizedExpenses_03222016.pptx
Technology Equipment Annual Inventory Reminder and Key Dates Information TY15 03/09/16
  • viewed through this link (not d/l)
Technology Tech Bulletins ERO Bulletin TY15-04 03/24/16
  • EROBulletin_TY15_04.pdf

Updates 03-19-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Nothing Interesting

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication General Tax-Aide photos 3/10/16
  • IMG_6390.JPG, IMG_6413.JPG, IMG_6457.JPG,
    IMG_6466.JPG, IMG_6484.JPG, IMG_6494.JPG,
    IMG_6497.JPG, IMG_6504.JPG, IMG_6516.JPG,
    IMG_6562.JPG, IMG_6580.JPG, IMG_6628.JPG,
    IMG_6655.JPG, IMG_6779.JPG, IMG_6857.JPG,
    IMG_6940.JPG (not d/l)
  • Images_for_Volunteer_Use_031016.pdf
Communication SMT Roundup SMT Roundup 3/16/16
  • SMT_031616.pdf
Communication SMT Roundup SMT Roundup 3/9/16
  • SMT_030916.pdf
Leadership Training Documents Internal Site Review Training - 3/11/16
  • Internal_Site_Reviews_webinar2016.final.pptx
Operational Procedures & Volunteer Portal Reimbursement ***Reimbursement Go Live Update 03/17/2016***
Operational Procedures & Volunteer Portal Miscellaneous New Volunteer Portal Tabs by Profile 03/07/16
  • NewVolunteerPortalTabsbyProfile 030716.pdf (not d/l)
Operational Procedures & Volunteer Portal ADS Webinars ADS Open Forum 4/27/16 & 4/29/16
Operational Procedures & Volunteer Portal ADS Webinars ADS Open Forum 4/13/16 & 4/15/16
Operational Procedures & Volunteer Portal ADS Webinars ADS Open Forum 3/30/16 & 4/01/16
Operational Procedures & Volunteer Portal ADS Webinars ADS Open Forum 3/16/16 & 3/18/16
Technology Equipment Blank Equipment Inventory Report (EIR) TY15 03/09/16
  • 2016EquipmentInventoryReportBlankTY15030916.xlsx

Updates 03-05-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Nothing Interesting

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication SMT Roundup SMT Roundup 3/2/16
  • SMT_030216.pdf
Operational Procedures & Volunteer Portal How To's How To Update Your Personal Information 02/26/2016
  • UpdatingPersonalInformation_02262016.pdf
Operational Procedures & Volunteer Portal How To's How To Update Your Direct Deposit Information 02/26/2016
  • UpdatingDirectDepositInformation_02262016.pdf
Operational Procedures & Volunteer Portal How To's How To Access OneSupport from the Portal Homepage 02/26/16
  • AccessingOneSupport_02262016.pdf
Operational Procedures & Volunteer Portal ADS Webinars Recordings of ADS Open Forum 2/26/16
Tax Training Tools Pub 4012 Modified by NTTC 02-29-2016
  • Pub_4012_NTTC_Modified_02-29-2016.pdf
Tax Training Affordable Care Act (ACA) Training Affordable Care Act Updates and Clarifications – TY2015 2016-02-29
  • ACA_Updates_and_Clarifications_for_TY2015_02-29-2016_with_chart.pdf
Technology Tech Bulletins Technology Bulletin TS2015-03: Return Equipment Reminder 03/03/16
  • Tech_BulletinTS2015-03.pdf
TCS Documents Inventory Process Information Tax-Aide Inventory Agent (TIA) Tool v 2.0.6 03/02/15
  • TIA_Install_v2.06.exe (not d/l)
TCS Documents Inventory Process Information TIA Asset Tag, District, State Update Tool 03/02/16
  • TIA_EditAssetTagEtc.exe (not d/l)

Updates 02-27-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Publ 4491-X VITA/TCE Training Supplement Volunteer Income Tax Assistance (VITA) / Tax Counseling for the Elderly (TCE) 1215 02-25-2016

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication CyberTax CyberTax TY2015-05: Volunteer Tax Alert 02: Publication 4012 and 4011 changes, and Spanish Link & Learn
  • CyberTax_TY2015-05.pdf
Communication General AARP Foundation Logo - Black 2/26/16
  • AARP_Foundation_logo_Bas_Comm_New_Foundation_all_Black.jpg
Communication General AARP Foundation Logo - Color 2/26/16
  • AARP_Foundation_logo_Bas_Comm_New_Foundation_with_Grey.jpg
Operational Procedures & Volunteer Portal ADS Webinars Recordings of ADS Open Forum 2/10/16 & 2/12/16
Operational Procedures & Volunteer Portal ADS Webinars ADS Open Forum 2/24/16 & 2/26/16
Tax Training Tools Pub 4012 Modified by NTTC 02-18-2016
  • Pub_4012_Modified_by_NTTC_2-18-2016.pdf

Updates 02-20-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Nothing Interesting

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication SMT Roundup SMT Roundup 2/17/16
  • SMT021716.pdf
Operational Procedures & Volunteer Portal How To's How To Change AARP.org Password 02/13/2016
  • HowToChangeAARPorgPassword_02132016.pdf
Operational Procedures & Volunteer Portal How To's Demo: How To Change AARP.org Password 02/13/2016
Operational Procedures & Volunteer Portal Training & Demos Program Metrics (Site Activity) Training - 2/10/16
  • SiteActivityTraining_021016.pdf
  • SiteActivityTraining_021016.pptx
Operational Procedures & Volunteer Portal Locations & Program Metrics (Site Activity) Program Metrics (Site Activity) Report TY2014
  • 100115_NLT_Activity_Reporting.xls
Operational Procedures & Volunteer Portal Locations & Program Metrics (Site Activity) Program Metrics (Site Activity) Log (D19597) Example 2/8/15
  • Site_Activity_Log_Example_02082015.pdf
Operational Procedures & Volunteer Portal Locations & Program Metrics (Site Activity) Program Metric (Site Activity) Log Form 02/06/2015
  • SiteActivityLogForm020615-3.pdf
  • SiteActivityLogForm020615.xls
  • SiteActivityLogFormInstructions_020615-1.pdf
Operational Procedures & Volunteer Portal Locations & Program Metrics (Site Activity) Program Metrics (Site Activity) Collection Template TY15 02/13/16
  • ProgramMetricsCollectionFormTY15.xls
Operational Procedures & Volunteer Portal Miscellaneous New Volunteer Portal Tabs by Profile 02/13/2016
  • VolunteerPortalTabsbyProfile_02132016.pdf

Updates 02-13-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Publ 4299 Privacy, Confidentiality, and Civil Rights - A Public Trust 0216 02-12-2016
Publ 974 Premium Tax Credit (PTC) 1215 02-12-2016

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication SMT Roundup SMT Roundup 2/10/16
  • SMT021016.pdf
Operational Procedures & Volunteer Portal How To's How To: Access Efile and Flash Reports 02/04/2016
  • HowToAccessEfileandFlashReports020416.pdf
Operational Procedures & Volunteer Portal Miscellaneous New Volunteer Portal Tabs by Profile 02/09/2016
  • VolunteerPortalTabsbyProfile_02092016.pdf
Tax Training Scope In/Out Scope Poster TY15 C2467
  • AARPC2467.pdf
Technology Tech Bulletins Who To Contact for IRS and CCH TaxWise Issues During the Season TY2015 01/28/16
  • Who_do_I_contact_2016_012716.pdf
TCS Documents TCS Bulletins & Tasks Documents TCS Bulletin TY2015-02: Estimated Tax Penalty 02/10/16
  • TCSBulletin2015_02EstimatedTaxPenalty021016.pdf
TCS Documents TCS Bulletins & Tasks Documents TCS Bulletin TY2015-01: Imaging and IRS system Tune-Up Documentation 01/06/16
  • TCSBulletin2015_01Imagingnad_IRS_TuneUP.pdf

Updates 02-06-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Publ 4012 VITA/TCE Volunteer Resource Guide 1215 02-03-2016

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication CyberTax CyberTax TY2015-04: Volunteer Tax Alert 01: Consolidated Appropriations Act 2016 (Extenders) and Full year Health Coverage Box on Form 1040
  • CyberTax_TY2015-04.pdf
Communication General Communication Grid 2/1/16
  • Communication_Grid_2016.pdf
Communication General Tax-Aide Staff Directory 2/1/16
  • StaffDirectoryupdate020116.pdf
Communication SMT Roundup SMT Roundup 2/3/16
  • SMT020316.pdf
Leadership Training Documents 2016 AARP Foundation Tax-Aide LC Required Training memo 2/2/16
  • LCRequiredTrainingmemo020216.pdf
Operational Procedures & Volunteer Portal How To's How to Change AARP.org Email Address
  • HowToChangeAARPorgEmailAddress.pdf
Tax Training Policy/Tax Law State Tax Assistance Program - Intake Sheets 01/31/2016
  • Illinois_Intake_TY15.pdf
  • New_York_Intake_TY15.pdf
  • Ohio_Intake_TY15.pdf
  • Pennsylvania_Intake_TY15.pdf
  • South_Carolina_Intake_TY15.pdf
  • Wisconsin_Intake_TY15.pdf
Technology Tech Bulletins ERO Bulletin TY15-03 02/03/16
  • ERO_Bulletin_TY15-03_020316.pdf

Updates 01-30-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Nothing Interesting

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication CyberTax CyberTax TY2015-03: The 2016 season is about to begin!
  • CyberTax_TY2015-03_012816.pdf
Communication SMT Roundup SMT Roundup 1/27/16
  • SMT_012716.pdf
General Program Management Incident/Emergency Procedures Emergency Tips for Dealing with a Violent Situation- 1/27/16
  • Emergency_Tips_for_Dealing_with_a_Violent_Situation_012716_v3.pdf
Leadership Training Documents Internal Site Review Training
  • Internal_Site_Reviews_webinar2016.final.pptx
Tax Training Policy/Tax Law State Tax Assistance Program TY 2015 Webinars
  • State_Tax_Assistance_-_Assister_Steps_1-27-2015.pdf
  • State_Tax_Assistance_-_Requester_Steps_1-25-2015.pdf
  • State_Tax_Assistance_Program_-_Assister_Process_1-28-2015.pdf
  • State_Tax_Assistance_Program_-_Overview_1-25-2015.pdf
Technology Equipment How to Change and Update a Duplicate Asset Tag TY15 01/25/16
  • HowtoChangeandUpdateDuplicateAssetTags.pdf
Technology Security Wireless TWO - Computer Security Scanning Guide TY15 01/26/16
  • WirelessTWOSecurityScansTY15_012616.pdf
Technology Tech Bulletins Technology Bulletin TS2015-02: Blocking Windows 10 Upgrade 01/2716
  • TechBulletinTS2015-02_012716.pdf
Technology Tech Bulletins Who To Contact for IRS and CCH TaxWise Issues During the Season TY2016 01/28/16
  • Who_do_I_contact_2016_012716.pdf

Updates 01-23-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Publ 17 (SP) Your Federal Income Tax (Spanish version) 2015 01-22-2016

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication General Action Required: Immediate Action Needed for Site Changes related to Software Orders 1/19/2016
  • ActionRequiredImmediateActionNeededforSiteChangesrelatedtoSoftwareOrders01192016.pdf
Communication SMT Roundup SMT Roundup 1/20/16
  • SMT012016.pdf
General Program Management General Client Facilitator Guide TY15 1/20/16
  • Client_Facilitator_Guide_v10_01-20-2016.pdf
Operational Procedures & Volunteer Portal Training & Demos Introduction to the Portal Training 01/13/2016
  • IntroductiontothePortalTraining_01132016.pdf
  • IntroductiontothePortalTraining_01132016.pptx
Tax Training Tools Pub 4012 Modified by NTTC 01-22-2016
  • Pub_4012_Modified_by_NTTC_1-22-2015.pdf
Tax Training Policy/Tax Law IRS' Answers To Pub 4491W Problems and Exercises Using 2015 Taxwise
  • Pub_4491_W_2015_Answers.pdf
Tax Training Affordable Care Act (ACA) Training 2015 ACA Practice Examples
  • 2015_ACA_Practice_Examples_2016-01-18.pdf
Tax Training Affordable Care Act (ACA) Training ACA Exemption Reference Guide TY15 01/05/2015
  • ACA_Exemption_Reference_Guide_2015_v4.pdf
TaxWise TaxWise Online Preparer Use Form Diversity Question Set Up Instructions 1/20/2016
  • Preparer_Use_Form_Diversity_Questions_Set_Up_instructions_01_20_2016.pdf

Updates 01-16-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Publ 4491 VITA/TCE Training Guide 1215 01-15-2016
Form 6744 VITA/TCE Volunteer Assistor's Test/Retest 1215 01-12-2016
Inst 1040 (Schedule A) Instructions for Schedule A (Form 1040), Itemized Deductions 2015 01-11-2016

Selected New/Updated NJ Forms / Publications
Form Content Posted Date
NJ-1040 NJ Resident Income Tax Return 01-16-2016
Instructions for the NJ-1040 01-16-2016
Schedules A & B 01-16-2016
NJ-1040-H Property Tax Credit Application 01-16-2016
Instructions for NJ-1040-H 01-16-2016
NJ-1040-ES Estimated Tax Voucher 2016 01-16-2016
Instructions for NJ-1040ES 2016 01-16-2016

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication General Happenings- Winter 2016 1/15/16
  • happenings_2016_4_print.pdf
Communication SMT Roundup SMT Roundup 1/13/16
  • SMT011316.pdf
General Program Management Forms Expense Reimbursement Form TY15 Non-Leader 1/11/16
  • ExpenseReimbursementFormTY15NonLeader011115.xls
Tax Training Instructor Plans and Aids IRS Training Materials and Forms on irs.gov

Updates 01-09-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Form 14446 (SP) Virtual VITA/TCE Taxpayer Consent (Spanish Version) 1015 01-06-2016
Inst 1040 Instructions for Form 1040, U.S. Individual Income Tax Return 2015 01-06-2016
Inst 8965 Instructions for Form 8965, Health Coverage Exemptions 2015 01-04-2016

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication SMT Roundup SMT Roundup 1/6/16
  • SMT010616.pdf
General Program Management Awards and Recognition AARP Foundation Tax-Aide Fellows Recipients 01/05/16
  • Volunteers_who_have_been_named_as_AARP_Foundation_Tax_Aide_Fellows...as_of_12.21.2015.pdf
General Program Management Forms Expense Reimbursement Form TY15 Non-Leader 12/25/15
  • ExpenseReimbursementFormTY15NonLeader12215.xls
General Program Management General Client Facilitator Guide TY15 1/6/16
  • Client_Facilitator_Guide_v9__doc_01_06_16_jlc.pdf
General Program Management Tax Exempt Michigan Tax Exemption Certificate (Permanent)
  • MichiganTaxExemptionCertificate120911.pdf (not d/l)
Operational Procedures & Volunteer Portal Training & Demos Site Management Training 01/07/16
  • SiteManagementTraining_01072016.pdf
  • SiteManagementTraining_01072016.pptx
Operational Procedures & Volunteer Portal Locations & Program Metrics (Site Activity) Site Activity Collection Template TY15 1/8/16
  • SiteActivityCollectionFormTY15010816.xls
Tax Training Materials/Presentations TY15 NTTC Training Files Rel 2 & Rel 2a - 1/4/2016
  • NTTC_Training_Slides_-_Rel_2_Changes.pdf
  • README_-_NTTC_Training_Files_TY15_Rel_2.pdf
Tax Training Materials/Presentations Implementing Pub 4491X - 01/06/2016
  • Implementing_Pub_4491X.pdf
TaxWise TaxWise Online Preparer Use Form Diversity Question Set Up Instructions 12/22/15
  • Preparer_Use_Form_Diversity_Questions_Set_Up_instructions_12_22_2015.pdf
TCS Documents TCS Bulletins & Tasks Documents TCS Bulletin TY2015-01 01/06/16
  • TCSBulletin2015_01Imagingnad_IRS_TuneUP.pdf

Updates 01-04-2016

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Publ 4491-X VITA/TCE Training Supplement Volunteer Income Tax Assistance (VITA) / Tax Counseling for the Elderly (TCE) 1215 12-30-2015
Form 1040 U.S. Individual Income Tax Return 2015 12-29-2015
Publ 17 Your Federal Income Tax (For Individuals) 2015 12-28-2015

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication General List of Known State Websites 12/28/15
  • StateWebsites.pdf
Communication SMT Roundup SMT Roundup 12/30/15
  • SMT123015.pdf
Communication SMT Roundup SMT Roundup 12/23/15
  • SMT_122315.pdf
General Program Management Forms Donated Equipment and Supplies Acknowledgement Form 12/24/15
  • DonatedEquipmentandSuppliesForm122415.pdf
General Program Management Forms Expense Reimbursement Form TY15 Leader 12/25/15
  • ExpenseReimbursementFormTY15Leader122515.xls
General Program Management Forms Expense Reimbursement Form TY15 Non-Leader 12/22/15
  • ExpenseReimbursementFormTY15NonLeader12215.xls
General Program Management Training Volunteer Site Policies and Procedures Training TY15 12/31/2015
  • Volunteer_Site_Policies_and_Procedures_Training_TY15_Rel_2.pdf
  • Volunteer_Site_Policies_and_Procedures_Training_TY15_Rel_2.pptx
Operational Procedures & Volunteer Portal Volunteer Portal Update Volunteer Portal Updates 12/21/15
  • VolunteerPortalUpdates_122115.pdf
Operational Procedures & Volunteer Portal Volunteer Management AARP Foundation Tax-Aide TCE Counselor Certification Workbook v15 1-3-2016
  • AARP_Tax-Aide_TCE_Counselor_Certification_Workbook_2015_v15.xlsx
Tax Training Scope Tax-Aide Scope Manual TY15 Updated 12/30/2015
  • AARPTax-AideScopeManual_v17_TY15.pdf
Tax Training Scope Tax-Aide Scope Supplement to Pub 4012 TY15 12-02-2015
  • Tax-Aide_Modifications_to_Pub_4012_TY15_12-02-2015.pdf
Tax Training Tools Preparing for Software Change – 2016 Filing Season
  • Software_Transition_Preparation.pdf
Tax Training Tools SSN Identification - Site Handout v2 01/02/2016
  • Site_Handout_-_SSN_v2.pdf
Tax Training Tools 2015 Qualifying Child Flow Charts - 01/03/2016
  • 2015_Qualifying_Child_flow_charts.pdf
Tax Training Policy/Tax Law Recent Changes to 2015 Tax Law v2 - 12/30/2015
  • Recent_Changes_to_TY15_Tax_Law_v2.pdf
Tax Training Policy/Tax Law Guidelines for Preparing Schedule C - v2 12/30/2015
  • Schedule_C_Guidelines_Summary_v2_12-30-2015.pdf
Tax Training Affordable Care Act (ACA) Training Determining ACA Plan Costs for Affordability Exemption
  • Determining_ACA_Plan_Costs_for_Affordability_Exemption.pdf
Tax Training Materials/Presentations TY15 NTTC Training Files Rel 2 - 12/31/15
  • NTTC_Training_Slides_-_Rel_2_Changes.pdf
  • README_-_NTTC_Training_Files_TY15_Rel_2.pdf
  • TY15_NTTC_Training_Files_36_Rel_2.zip
Tax Training Materials/Presentations Cancellation of Debt – Principal Residence 12/31/2015
  • Pub_5182_Answer-Key_TY14.pdf
TaxWise TaxWise Online Creating Print Packets In TWO Guide TY15 12/20/15
  • TWOPrintPacketCreationGuideTY15122015.pdf
TaxWise TaxWise Online NTC National Template Description & Suggested Defaults for TWO TY15 12/20/15
  • SuggestedTWODefaultTemplatesGuideTY15122015.pdf
TaxWise TaxWise Online Suggested TaxWise Online Settings Guide TY15 12/20/15
  • SuggestedTaxWiseOnlineSettingsTY15122015.pdf
TaxWise TaxWise Online TWO Instructions for New Users Guide TY15 12/20/15
  • TWOInstructionsforNewUsersGuideTY15122015.pdf

Updates 12-19-2015

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Inst 8965 Instructions for Form 8965, Health Coverage Exemptions 2015 12-16-2015

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication SMT Roundup SMT Roundup 12/16/15
  • SMT_121615.pdf
General Program Management General Obtaining Continuing Education (CE) Credits For Volunteer Service with AARP Foundation Tax-Aide 12/17/15
  • Obtaining_Continuing_Education_Credits.final.pdf
Operational Procedures & Volunteer Portal Volunteer Portal Update Volunteer Portal Updates 12/15/15
  • VolunteerPortalUpdates_121515.pdf
Operational Procedures & Volunteer Portal How To's Volunteer Portal First Time Log On Instructions 12/15/2015
  • VolunteerPortalFirstTimeLogOnInstructions12152015.pdf
Operational Procedures & Volunteer Portal Training & Demos Introduction to the Portal Training 12/11/2015
  • IntroductiontothePortalTraining_12112015.pdf
  • IntroductiontothePortalTraining_12112015.pptx
Operational Procedures & Volunteer Portal Recruitment Prospective Volunteer Application Guide 12/14/2015
  • ProspectiveVolunteerApplicationGuide_12142015.pdf
Tax Training Tools NTTC Workbook TY 2015 – Instructor Notes And Errata 12/14/2015
  • NTTC_Workbook_TY_2015_Instructor_Notes_and_Errata_2015-12-14.pdf
Tax Training Tools Forms Generator v8.0.0.5 (zip) 12/15/15
  • Setup_FormsGenerator_ver-8.0.0.5.zip
Tax Training Instructor Plans and Aids Guide to using the Series I NTTC TRNG Templates 12-17-2015
  • Guide_to_using_the_Series_I_NTTC_TRNG_Templates__12.17.15.pdf
Tax Training NTTC Webinars NTTC TRS Webinars December 16 and 18, 2015
  • NTTC_TRS_Webinar_Dec_16_18,_2015_v2.pdf
  • TaxWise_Changes_TY15_v12a.pdf
  • TaxWise_Changes_TY15_v12a.pptx

Updates 12-12-2015

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Inst 8962 Instructions for Form 8962, Premium Tax Credit (PTC) 2015 12-10-2015
Publ 5088 Site Coordinator Training - Coming Together to Strengthen Communities 1015 12-10-2015
Form 13614-C (SP) Intake/Interview & Quality Review Sheet (Spanish Version) 1015 12-09-2015
Form 14446 Virtual VITA/TCE Site Model Taxpayer Consent 1015 12-08-2015
Publ 3189 Volunteer e-file Administration Guide 1015 12-08-2015

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication SMT Roundup SMT Roundup 12/09/15
  • SMT_120915.pdf
General Program Management Awards and Recognition AARP Foundation Tax-Aide Fellows Recipients 11/24/15
  • Volunteers_who_have_been_named_as_AARP_Foundation_Tax_Aide_Fellows...as_of_11.24.2015.pdf
Operational Procedures & Volunteer Portal Volunteer Portal Update Volunteer Portal Updates 12/07/15
  • VolunteerPortalUpdates12072015.pdf
Operational Procedures & Volunteer Portal How To's Volunteer Portal - Frequently Asked Questions (FAQ) 12/07/2015
  • VolunteerPortalFrequentlyAskedQuestionsMasterCopy_12072015.pdf
Operational Procedures & Volunteer Portal Locations & Program Metrics (Site Activity) Site Activity Report TY2014
  • 100115_NLT_Activity_Reporting.xls
Tax Training TWO Immersion Training 2015 TWO Immersion Lesson Plans Rel 2a with 12/8/2015 update
  • 2015_TWO_Immersion_Series_II_rel_2a_12-08-2015_PDF.zip
  • 2015_TWO_Immersion_Series_II_rel_2a_12-08-2015_Word.zip

Updates 12-05-2015

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Publ 5220 VITA/TCE Volunteer Site Scope & Referral Chart 1215 12-03-2015

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication General List of Known State Websites - rev 12/04/2015
  • StateWebsites.pdf
Communication SMT Roundup SMT Roundup 12/02/15
  • SMT120215.pdf
General Program Management General Job Posting: National Leader Development Committee (NLDC) Chair Position Description 12/01/2015
  • NationalLeaderDevelopmentCommitteeApplicationForm12012015.doc
  • NationalLeaderDevelopmentCommitteeNLDCChairPositionDescription12012015.pdf
Operational Procedures & Volunteer Portal Volunteer Portal Update Volunteer Portal Updates 12/01/2015
  • VolunteerPortalUpdates12012015.pdf
Operational Procedures & Volunteer Portal Volunteer Portal Support How To STOP AARP Junk Emails 12/01/2015
  • HowToStopAARPJunkEmails_12012015.pdf
Operational Procedures & Volunteer Portal Volunteer Portal Support Volunteer Portal - Frequently Asked Questions (FAQ) 12/03/2015
  • VolunteerPortalFrequentlyAskedQuestions_12032015.pdf
Operational Procedures & Volunteer Portal Miscellaneous AARP Foundation Tax-Aide TCE Counselor Certification Workbook 12032015
  • AARPTax-AideTCECounselorCertificationWorkbook_12032015.xlsx
Tax Training Scope Tax-Aide Scope Manual TY15 Updated 11/27/2015
  • AARPTax-AideScopeManual_v14_TY15.pdf
Tax Training Scope Tax-Aide Scope Summary TY15 - 11/27/2015
  • Tax-Aide_Scope_Summary_TY15_v10_.pdf
Tax Training Tools Tax-Aide Supplement to Pub 4012 TY15 12-02-2015
  • Tax-Aide_Modifications_to_Pub_4012_TY15_12-02-2015.pdf
Tax Training TWO Immersion Training 2015 TWO Immersion Lesson Plans Rel 2 11/302015
  • 2015_TWO_Immersion_Series_II_rel_2_11-30-2015_PDF.zip
  • 2015_TWO_Immersion_Series_II_rel_2_11-30-2015_Word.zip
TaxWise Nonspecific Software Operating System and Browser Policy TY15 11/19/15
  • OperatingSystemandBrowserPolicyTY15_111915.pdf
TaxWise Nonspecific Software System Requirements for TaxWise TY15 11/19/15
  • SystemRequirementsforTaxWiseTY15_111915.pdf
Technology Security Secured Folders TY15 11/19/15
  • SecureFoldersTY15_111915.pdf
Technology Security Wireless TWO - Computer Security Scanning Guide TY15 11/18/15
  • WirelessTWOSecurityScansTY15_111815.pdf
Technology Tech Bulletins ERO Bulletin TY15-01 11/19/15
  • EROBulletinTY1501_CCHStressTest_111915.pdf
Technology Tech Bulletins ERO Bulletin TY15-02 12/01/15
  • EROBulletinTY1502_StressTestPostponed_120115.pdf

Updates 11-28-2015

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Publ 4961 (SP) Normas de Conducta para los Voluntarios en los VITA/TCE - Entrenamiento de Etica 1115 11-24-2015
Publ 4396-A Partner Packet Inserts 1115 11-24-2015

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication General List of Known State Websites - rev 11/27/2015
  • StateWebsites.pdf
Communication SMT Roundup SMT Roundup 11/25/15
  • SMT112515.pdf
General Program Management Administrative Tax Site Hours Signage (English and Spanish)
  • Tax Site Hours Signage -Spanish.docx (not d/l)
  • Tax_Site_Hours_Signage.docx
  • Tax_Site_Hours._Signage.pdf
Leadership Training Documents AARP Foundation Tax-Aide Local Site Review Form – 11/21/2015
  • Internal_Site_Review_Form_TY15.pdf
  • Internal_Site_Review_Instructions_TY15.pdf
OneSupport Help Center Support How to Follow a Section or Article REV 11/22/15
  • HowToFollowASectionOrAricleGuide112215.pdf
Operational Procedures & Volunteer Portal Volunteer Portal Update Volunteer Portal Update 11/17/2015
  • VolunteerPortalUpdates_11172015.pdf
Tax Training Tools NTTC Workbook TY 2015 – Instructor Notes and Errata 11/22/2015
  • NTTC_Workbook_TY_2015_Instructor_Notes_and_Errata_2015-11-22.pdf
Tax Training Tools Qualifying Child Flow Charts - Reuse 2013 Laminate
  • 2013_QC-QR_Charts_Corrections_11-2015.pdf
  • Tri-fold_Changes_2013_to_2015_v2.pdf
Tax Training Affordable Care Act (ACA) Training Affordable Care Act Updates and Clarifications – TY2014 11-20-2015
  • ACA_Updates_and_Clarifications_for_TY2014_2015-11-20.pdf
Tax Training Materials/Presentations TY15 NTTC Training Files Rel 1a - 11/20/2015
  • TY2015_NTTC_Training_Slides_Release_1a_11-20-2015.zip

Updates 11-21-2015

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Form 8965 Health Coverage Exemptions 2015 11-17-2015
Form 8962 Premium Tax Credit 2015 11-17-2015

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication SMT Roundup SMT Roundup 11/18/15
  • SMT_111815.pdf
General Program Management Administrative D143 Free Tax Help Poster TY15
  • D143_Free_Tax_Help_Poster_TY15.pdf
General Program Management Administrative Out of Scope Poster TY15 C2467
  • Out_of_Scope_Poster_TY15.pdf
General Program Management Administrative Tax Site Hours Signage
  • Tax_Site_Hours._Signage.pdf
General Program Management Awards and Recognition Award Certificate E0251 Form 11/17/2015
  • AwardCertificateE0251Form11172015.pdf
Operational Procedures & Volunteer Portal Volunteer Portal Update Volunteer Portal Update 11/09/2015
  • VolunteerPortalUpdates 11092015.pdf (not d/l)
Operational Procedures & Volunteer Portal Volunteer Portal Support Portal - Frequently Asked Questions 11/20/2015
  • Portal - Frequently Asked Questions.pdf (not d/l)
Operational Procedures & Volunteer Portal Volunteer Portal Support Site Management Handout - Cheat Sheet 11/19/2015
  • SiteManagementHandoutCheatSheet_111915.pdf
Operational Procedures & Volunteer Portal Volunteer Portal Support Volunteer Portal First Time Log On Instructions 11/14/2015
  • VolunteerPortalFirstTimeLogOnInstructions11142015.pdf
Tax Training Tools Tax-Aide Supplement to Pub 4012 TY15 v2015-11-16
  • Tax-Aide_Modifications_to_Pub_4012_TY_2015_v2015-11-16.pdf
Tax Training Tools Education Cookbook TY 2015 2015-11-14
  • Education_Cookbook_2015-11-14.pdf
Tax Training Tools Accessing Link & Learn Certification Tests TY2015 11/17/2015
  • Accessing_Link_&_Learn_Tests_TY2015_2015-11-17_.pdf
Tax Training Tools Corrections to TY13 Qualifying Child or Relative Charts – Reviewed Nov 2015
  • QC-QR_Charts_Corrections_11-2015.pdf
  • Tri-fold_Changes.pdf
Tax Training NTTC Webinars NTTC TRS Webinars November 18 and 20, 2015
  • 2015_TaxWise_Online_Stress_Test.pdf
  • ACA_2015-11-18_.pdf
  • NTTC_TRS_Webinar_Nov_18-20_2015.pdf

Updates 11-14-2015

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Publ 3676-B (EN-SP) VITA/TCE Site Location Flyer for Field Assistance Taxpayer Assistance Centers (English/Spanish) 1015 11-12-2015
Form 14446 Virtual VITA/TCE Site Model Taxpayer Consent 1015 11-10-2015
Publ 3211 (EN-SP) Earned Income Tax Credit (EITC) Q&A (English/Spanish) 1015 11-09-2015
Publ 962 (SP) Earned Income Tax Credit (Stuffer) (Spanish version) 1015 11-09-2015

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication SMT Roundup SMT Roundup 11/11/15
  • SMT_111115.pdf
General Program Management Recruitment Ad Slicks Recruitment (TY14) 11/6/15
  • AdSlicks110615.zip
Operational Procedures & Volunteer Portal Volunteer Portal Training DC: Recruitment Training 11/09/2015
  • DCRecruitmentTraining_11092015.pdf
  • DCRecruitmentTraining_11092015.pptx
Operational Procedures & Volunteer Portal Volunteer Portal Training PVS & ADS: Recruitment Training 11/09/2015
  • PVSandADSRecruitmentTraining_11092015.pdf
  • PVSandADSRecruitmentTraining_11092015.pptx
Operational Procedures & Volunteer Portal Recruitment Prospective Volunteer Application Guide 11/09/2015
  • ProspectiveVolunteerGuide_11092015.pdf
Tax Training Instructor Plans and Aids IRS Training Materials and Forms
  • [No Attachments]

Updates 11-07-2015

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Publ 4012 VITA/TCE Volunteer Resource Guide 1015 11-06-2015

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Operational Procedures & Volunteer Portal Volunteer Portal Support Demo: How to Clear Browser Cache - Firefox 11/06/15
Operational Procedures & Volunteer Portal Volunteer Portal Support Demo: How to Clear Browser Cache - Google 11/06/15
Operational Procedures & Volunteer Portal Volunteer Portal Support Demo: How to Clear Browser Cache - IE 11/06/15
Operational Procedures & Volunteer Portal Volunteer Portal Training DC: Recruitment Training 11/03/2015
  • DCRecruitmentTraining_11032015.pdf
  • DCRecruitmentTraining_11032015.pptx
Operational Procedures & Volunteer Portal Volunteer Portal Training PVS & ADS: Recruitment Training 11/03/2015
  • PVSandADSRecruitmentTraining_11032015.pdf
  • PVSandADSRecruitmentTraining_11032015.pptx

Updates 11-04-2015
(Special mid-week edition)

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Nothing Interesting

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication General Glossary- 11/2/15
  • Appendix_C_Glossary_of_Policy_and_Procedures_Manual_080515.pdf
Communication SMT Roundup SMT Roundup 11/4/15
  • SMT_110415.pdf
General Program Management General Policy and Procedures Manual Version 1.1 - 11/2/15
  • Policy_and_Procedures_Manual_110115c.pdf
General Program Management General Policy and Procedures Manual: Introduction, Org Chart and What's New 11/2/15
  • Introduction Org Chart and Whats New of Policy and Procedures Manual 110115.pdf (not d/l)
General Program Management General Policy and Procedures Manual Section 1: Volunteer Recruitment 11/2/15
  • Section 1 Volunteer Recruitment of Policy and Procedures Manual 110115.pdf (not d/l)
General Program Management General Policy and Procedures Manual Section 2: Volunteer Training and Testing 11/2/15
  • Section 2 Volunteer Training and Testing of Policy and Procedures Manual 110115.pdf (not d/l)
General Program Management General Policy and Procedures Manual Section 3: Volunteer Certification and Assignments 11/2/15
  • Section 3 Certification and Assignments of Policy and Procedures Manual 110115.pdf (not d/l)
General Program Management General Policy and Procedures Manual Section 4: Scope of Program, Preparing the Return, Quality 11/2/15
  • Section 4 Scope of Program Preparing the Return Quality of Policy and Procedures Manual 110115.pdf (not d/l)
General Program Management General Policy and Procedures Manual Section 5: Standards of Professionalism 11/2/15
  • Section 5 Standards of Professionalism of Policy and Procedures Manual 110115.pdf (not d/l)
General Program Management General Policy and Procedures Manual Section 6: Interactions with the Taxpayer 11/2/15
  • Section 6 Interactions with Taxpayer of Policy and Procedures Manual 110115.pdf (not d/l)
General Program Management General Policy and Procedures Manual Section 7: Site Operations and Management 11/2/15
  • Section 7 Site Operations and Management of Policy and Procedures Manual 110115.pdf (not d/l)
General Program Management General Policy and Procedures Manual Section 8: Confidentiality and Security of Taxpayer Data 11/2/15
  • Section 8 Confidentiality and Security of Taxpayer Data of Policy and Procedures Manual 082015.pdf (not d/l)
General Program Management General Policy and Procedures Manual Section 9: E-Filing of Tax Returns 11/2/15
  • Section 9 E-Filing of Tax Returns of Policy and Procedures Manual 110115.pdf (not d/l)
General Program Management General Policy and Procedures Manual Section 10: Reimbursement 11/2/15
  • Section 10 Reimbursement of Policy and Procedures Manual 110115.pdf (not d/l)
General Program Management General Policy and Procedures Manual Section 11: Program Administration 11/2/15
  • Section 11 Program Administration of Policy and Procedures Manual 110115.pdf (not d/l)
General Program Management General Policy and Procedures Manual Section 12: Donations and Donated Funds 11/2/15
  • Section 12 Donations and Donated Funds of Policy and Procedures Manual 110115.pdf (not d/l)
General Program Management General Policy and Procedures Manual Section 13: Insurance 11/2/15
  • Section 13 Insurance of Policy and Procedures Manual 110115.pdf (not d/l)
General Program Management General Policy and Procedures Manual Section 14: Equipment and Records Management 11/2/15
  • Section 14 Equipment and Records Management of Policy and Procedures Manual 110115.pdf (not d/l)
General Program Management General Policy and Procedures Manual Section 15: Obtaining Equipment and Consumables 11/2/15
  • Section 15 Obtaining Equipment and Consumables of Policy and Procedures Manual 110115.pdf (not d/l)
General Program Management General Policy and Procedures Manual Appendix A & B: Volunteer Appointment Chart and Master Schedule 11/2/15
  • Appendix Volunteer Appointment Chart and Schedule of Policy and Procedures Manual 110115c.pdf (not d/l)
General Program Management Recruitment Ad Slicks Recruitment (TY14) 11/4/15
  • Volunteer_Recruitment_Ad_Slicks_050114.pdf
General Program Management Training Client Facilitator Training TY 2015 10/31/2015
  • Client_Facilitator_Training_TY15_2015-10-28.pdf
  • Client_Facilitator_Training_TY15_2015-10-28.pptx
General Program Management Training ERO Transmitter Training TY 2015 10/31/2015
  • ERO_Transmitter_Training_TY15_Rel_1.pdf
  • ERO_Transmitter_Training_TY15_Rel_1.pptx
General Program Management Training Local Coordinator Required Training TY15 10/31/2015
  • LC_Training_TY15_2015-10-22.pdf
  • LC_Training_TY15_2015-10-22.pptx
General Program Management Training Volunteer Site Policies and Procedures Training TY15 10/31/2015
  • Volunteer_Site_Policies_and_Procedures_Training_TY15_2015-10-30.pdf
  • Volunteer_Site_Policies_and_Procedures_Training_TY15_2015-10-30.pptx
Operational Procedures & Volunteer Portal Volunteer Portal Update Volunteer Portal Update 11/02/2015
  • VolunteerPortalUpdates_11022015.pdf
Operational Procedures & Volunteer Portal Volunteer Portal Update Material Order Known Issues 11/02/2015
  • MaterialOrdersKnownIssues 11022015.pdf (not d/l)
Operational Procedures & Volunteer Portal Recruitment Prospective Volunteer Application Guide - Preferred Method 11/02/2015
  • ProspectiveVolunteerApplicationGuide-GivingBackPreferredMethod11022015.pdf
Operational Procedures & Volunteer Portal Recruitment Prospective Volunteer Application Guide 11/02/2015
  • ProspectiveVolunteerApplication-TaxVolunteer11022015.pdf
Tax Training Scope Tax-Aide Scope Manual TY15 updated 10/31/15
  • Tax-Aide_Scope_Scope_Manual_TY15_2015-10-31.pdf
Tax Training Scope Scope Adherence - 10/23/15
  • Scope_Adherence_2015-10-23.pdf
Tax Training Scope Tax-Aide Scope Summary TY15 - 10/31/15
  • Tax-Aide_Scope_Summary_TY15_2015-10-31.pdf
Tax Training Scope Scope Change Request Process and Form - 10/2/15
  • Scope Change Form 2015-06.docx (not d/l)
  • Scope Change Process 2015-06.pdf (not d/l)
Tax Training Tools NTTC Workbook TY 2015 Instructor Notes and Errata - 10/25/15
  • NTTC_Workbook_TY_2015_Instructor_Notes_and_Errata_2015-10-25.pdf
Tax Training Tools 2015 Qualifying Child Flow Charts - 11/2/15
  • 2015_Qualifying_Child_flow_charts.pdf
Tax Training Tools Tax Prep Tools and Helpful Weblinks - 10/31/15
  • Tax_Prep_Tools_2015-10-31.zip
Tax Training Tools Pub 4012 – Changes from 02/17/15 Pub 4491X 02/21/15
  • Changed_pages_-_Pub_4012_updated_for_Pub_4491X_of_2015-02-17.pdf
  • Pub_4012_updated_for_Pub_4491X_of_2015-02-17.pdf
Tax Training Tools Forms Generator v8.0.0.3 (zip) 09/21/15
  • Setup_FormsGenerator_ver-8.0.0.3.zip
Tax Training Policy/Tax Law Guidelines for Preparing Schedule C - 09/08/15
  • Schedule_C_Guidelines_Summary.pdf
Tax Training Policy/Tax Law Medicaid Waiver Payments 03/05/15
  • Medicaid_Waiver_Payments.pdf
Tax Training Policy/Tax Law State Tax Assistance Program Pilot – Intake Sheets 02/09/15
  • Michigan_Intake_TY14.pdf
  • Minnesota_Intake_TY14.pdf
  • New_York_Intake_TY14.pdf
  • Ohio_Intake_TY14.pdf
  • Pennsylvania_Intake_TY14.pdf
Tax Training Policy/Tax Law Gold Standards for Quality Review (QR) 10/31/15
  • Gold_Standards_for_Quality_Review_2015-10-31.pdf
Tax Training Instructor Plans and Aids Instructor Aids TY15 - 11/1/15
  • Instructor_Aids.zip
Tax Training Instructor Plans and Aids TaxWise Introduction Lesson Using a Template for Donald Duck - 10/29/15
  • TaxWise_Introduction_Lesson_using_a_Template_(D_Duck)_2015-10-29.pdf
Tax Training Instructor Plans and Aids Training Guide 2015–16 v2 10/20/15
  • 2015-16_Training_Guide_v2.pdf
Tax Training Instructor Plans and Aids 2015 Filing Season: Link & Learn Taxes Certification Report IRS Fact Sheet 11/12/14
  • FactSheetfor2015FilingSeasonLLTCertificationReportsTY14111214.pdf
Tax Training Materials/Presentations TY15 NTTC Training Files Rel 1 - 11/4/15
  • README_-_NTTC_Training_Files_TY15_Rel_1.pdf
  • TY15_NTTC_Training_Files_01-06_Rel_1.zip
  • TY15_NTTC_Training_Files_07-14_Rel_1.zip
  • TY15_NTTC_Training_Files_15-20_Rel_1.zip
  • TY15_NTTC_Training_Files_21-27_Rel_1.zip
  • TY15_NTTC_Training_Files_28-33_Rel_1.zip
  • TY15_NTTC_Training_Files_34-41_Rel_1.zip
  • TY15_NTTC_Training_Files_42_Rel_1.zip

Updates 10-31-2015

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Form 6744 VITA/TCE Volunteer Assistor's Test/Retest 1015 10-29-2015
Publ 4731 Screening Sheet for Volunteers Assisting Taxpayers with Form 1099-C 1015 10-29-2015
Publ 4704-FS Foreign Student and Scholar Test 1015 10-28-2015

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication SMT Roundup SMT Roundup 10/28/15
  • SMT102815.pdf
General Program Management Awards and Recognition AARP Foundation Tax-Aide Fellows Recipients 10/23/15
  • Volunteers_who_have_been_named_as_AARP_Foundation_Tax_Aide_Fellows...as_of_10.21.2015.pdf
General Program Management Tax Exempt Maryland Tax Exemption Certificate - (Expires 09/30/2017)
  • Maryland 2012 Renewed.pdf (not d/l)
Operational Procedures & Volunteer Portal Volunteer Portal Update Volunteer Portal Update 10/26/2015
Operational Procedures & Volunteer Portal Volunteer Portal Support SAML Error Fix for IE11
  • SAMLErrorFixforIE1110282015v2.pdf (not d/l)
TaxWise TaxWise Online TWO Instructions for EROs Guide TY15 10/27/15
  • TWOInstructionsforEROsTY15_102715.pdf
Technology Equipment Tier 2 Field Service Support TY15 10/27/15
  • Tier2FieldServiceSupportTY15_102615.pdf
Technology Networking Tax-Aide Counselor Laptop Network Configuration TY15 110/23/15
  • TaxAideCounselorLaptopNetworkConfigurationGuideTY15_102315.pdf
Technology Networking Tax-Aide Daily Wireless Network Setup Sequence TY15 10/23/15
  • TaxAideDailyWirelessNetworkSetupSequenceTY15_102315.pdf
Technology Networking Tax-Aide Internet Access Computer (IAC) Setup Guide TY15 10/23/15
  • TaxAideICSLaptopSetupGuideTY15_102315.pdf
Technology Networking Tax-Aide Network Configuration and Setup Documents TY15 10/23/15
  • TaxAideNetworkConfigurationandSetupDocumentsTY15_102315.pdf
Technology Networking Tax-Aide Private Network Router Configuration Guide TY15 10/23/15
  • TaxAidePrivateNetworkRouterConfigurationGuideTY15_102315.pdf
Technology Networking Wireless Hot Spot Configuration Guide Demonstration TY15 10/24/15
Technology Networking Wireless Hotspot Configuration Guide TY15 10/24/15
  • Wireless_Hotspot_Configuration_GuideTY15_102415.pdf
Technology Security APS Data Deletion TY15 10/26/15
  • APSDataDeletionTY15_102615.pdf
Technology Training TC Training Presentation TY15 10/22/15
  • TCTrainingPresentationTY15_102215.pdf

Updates 10-24-2015

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Publ 5220 VITA/TCE Volunteer Site Scope & Referral Chart 1015 10-22-2015
Publ 5101 Intake/Interview and Quality Review Training 1015 10-22-2015
Form 6744 VITA/TCE Volunteer Assistor's Test/Retest 1015 10-19-2015
Publ 1084 VITA/TCE IRS Volunteer Site Coordinator Handbook 1015 10-19-2015

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication SMT Roundup SMT Roundup 10/21/15
  • SMT102115.pdf
General Program Management General Client Service Provider Digest TY15 (D16276) 10/20/15
  • CSPDManualTY15101415.pdf
Operational Procedures & Volunteer Portal Volunteer Portal Update Volunteer Portal Update 10/19/2015
  • VolunteerPortalUpdate_10192015.pdf
Operational Procedures & Volunteer Portal Volunteer Portal Support SAML Proxy Error 10/21/2015
Operational Procedures & Volunteer Portal Volunteer Portal Support XML Error 10/21/2015
Tax Training Instructor Plans and Aids Training Guide 2015–16 v2 10/20/2015
  • 2015-16_Training_Guide_v2.pdf
Tax Training NTTC Webinars NTTC TRS Webinar October 21 and 23, 2015
  • NTTC_Oct_21-23_2015_Webinar.zip
TaxWise TaxWise Desktop APS FL1 Clone Tool Introduction TY15 10/07/15
  • FL1CloneToolIntroductionTY15_100715.pdf (not d/l)
  • FL1CloneToolIntroductionTY15_100715.pptx (not d/l)
TaxWise TaxWise Desktop APS TaxWise Clones & Computer Workstation Numbers Guide TY15 10/07/15
  • TaxWiseClonesandWorkstationsGuideTY15_100715.pdf (not d/l)
TaxWise TaxWise Desktop APS TWMapTools Installation Folder TY15 09/10/15
  • TWMapToolsInstallationFolderTY15_091015.zip (not d/l)
TaxWise TaxWise Online Alternate Preparation Solution Information TY15 10/05/15
  • AlternatePreparationSolutionInformationTY15_100515.pdf
TaxWise TaxWise Online Differences Between TWO and TaxWise Desktop Guide TY15 10/10/15
  • DifferencesBetweenTWOandTaxWiseDesktopGuideTY15_101015.pdf
TaxWise TaxWise Online FAQs for TaxWise Online Guide TY15 10/07/15
  • FAQsforTaxWiseOnlineGuideTY15_101015.pdf
TaxWise TaxWise Online TWO Site Information and Troubleshooting Guide TY15 10/07/15
  • TWOSiteInformationandTroubleshootingGuideTY15_100715.pdf
TaxWise Nonspecific Computer Information for TaxWise Support Guide TY15 10/01/15
  • ComputerInformationforTaxWiseSupportTY15_101015.pdf
TaxWise Nonspecific Operating System and Browser Requirements TY15 10/070/15
  • OperatingSystemandBrowserRequirementsTY15_100715.pdf
TaxWise Nonspecific Ordering Tax Preparation Software Guide TY15 09/24/15
  • Ordering_Tax_Preparation_Software_TY15_092415.pdf
TaxWise Nonspecific Software for TaxAide Guide TY15 10/07/15
  • SoftwareforTaxAideTY15_100715.pdf
TaxWise Nonspecific Wireless FAQs for TaxWise Online Guide TY15 10/07/15
  • WirelessFAQsforTWOGuideTY15_100715.pdf
Technology Equipment Printing and Print Cartridges TY15 10/05/15
  • PrintingandPrintCartridgesTY15_100515.pdf
Technology Equipment Purchasing Equipment With Donated Funds TY15 10/05/15
  • PrintingandPrintCartridgesTY15_100515.pdf
Technology Equipment Technology Purchasing Guide TY15 10/0515
  • TechnologyPurchasingGuideTY15_100515.pdf
Technology Training IRS Pub 3189 Volunteer E-file Administration Guide TY15 - 10/08/15
  • IRSPubP3189_TY2015100815.pdf

Updates 10-17-2015

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Nothing Interesting

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication General Tax-Aide Staff Directory 10/15/15
  • StaffDirectoryupdate101515.pdf
Communication SMT Roundup SMT Roundup 10/14/15
  • SMT101415.pdf
Tax Training Tools NTTC Workbook TY 2015 Errata v4 10/07/2015
  • NTTC_Workbook_TY_2015_Instructor_Notes_and_Errata_2015-10-07.pdf
Tax Training Materials/Presentations TY15 NTTC Training Files Rel 1 - 10/15/2015
  • README_-_NTTC_Training_Files_TY15_Rel_1.pdf
  • TY15_NTTC_Training_Files_01-06_Rel_1.zip
  • TY15_NTTC_Training_Files_07-14_Rel_1.zip
  • TY15_NTTC_Training_Files_15-20_Rel_1.zip
  • TY15_NTTC_Training_Files_21-27_Rel_1.zip
  • TY15_NTTC_Training_Files_28-33_Rel_1.zip
  • TY15_NTTC_Training_Files_34-41_Rel_1.zip
  • TY15_NTTC_Training_Files_42-44_Rel_1.zip
TaxWise TaxWise Online System Requirements for TaxWise TY15 10/15/15
  • SystemRequirementsforTaxWiseTY15_101515.pdf

Updates 10-10-2015

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Publ 4961 VITA/TCE - Volunteer Standards of Conduct - Ethics Training 1015 10-06-2015
Publ 4555-E VITA/TCE e-instructor guidance 1015 10-05-2015

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication SMT Roundup SMT Roundup 10/07/15
  • SMT100715.pdf
Operational Procedures & Volunteer Portal Miscellaneous AARP Foundation Tax-Aide TCE Counselor Certification Workbook 09292015v2
  • AARPTax-AideTCECounselorCertificationWorkbook_09292015v2.xlsx
Operational Procedures & Volunteer Portal Volunteer Portal Training ADS: Volunteer Management Training 10/04/2015
  • ADSVolunteerManagementTraining 10042015.pdf
  • ADSVolunteerManagementTraining_10042015.pptx
Operational Procedures & Volunteer Portal Volunteer Portal Training DC: Recruitment Training 10/05/2015
  • DCRecruitmentTraining_10052015.pdf
  • DCRecruitmentTraining_10052015.pptx
Operational Procedures & Volunteer Portal Volunteer Portal Training DC: Volunteer Management Training 10/04/2015
  • DCVolunteerManagementTraining_10042015.pdf
  • DCVolunteerManagementTraining_10042015.pptx
Operational Procedures & Volunteer Portal Volunteer Portal Training Demo: AARP.org Registration 10/09/2015
Operational Procedures & Volunteer Portal Volunteer Portal Training Demo: Accessing the new Volunteer Portal for the First Time 10/09/2015
Operational Procedures & Volunteer Portal Volunteer Portal Training Demo: How to Change AARP.org Email Address 10/09/2015
Operational Procedures & Volunteer Portal Volunteer Portal Training PVS & ADS: Recruitment Training 10/04/2015
  • PVSandADSRecruitmentTraining_10042015.pdf
  • PVSandADSRecruitmentTraining_10042015.pptx
Tax Training Scope Tax-Aide Scope Manual v1 TY15 10/09/15
  • AARP_Tax-Aide_Scope_Manual_TY15.pdf
Tax Training Instructor Plans and Aids Training Guide 2015 – 16
  • Training_Guide_2015-16.pdf
Tax Training NTTC Webinars TWO Immersion Webinar - October 7 & 9, 2015
  • TWO_Immersion_Webinar_Oct__7-9.ppt
TaxWise Nonspecific Alternative Tax Software (TurboTax, etc.) Prohibited TY15 10/07/15
  • AlternativeTaxSoftwareProhibitedTY15_100715.pdf
TaxWise Nonspecific Ordering Tax Preparation Software Guide TY15 09/24/14
  • Ordering_Tax_Preparation_Software_TY15_092415.pdf
Technology Equipment Equipment Repair, Replacement and Storage TY15 10/06/15
  • EquipmentRepairReplacementandStorageTY15_100615.pdf
  • GW_RepairandReplaceprocessforcomputersonly.pdf
  • GW_RepairandReplaceprocessforprintersonly.pdf
Technology Equipment TechSoup Guide TY15 09/24/15
  • TechSoupGuide_TY15_092415.pdf
Technology Images and Tune-up Host and Personal Computer Tune Up Guide TY15 09/24/15
  • Host_and_Personal_Computer_Tuneup_Guide_TY15_092415.pdf
Technology Images and Tune-up IRS Laptop Tune-up Guide TY15 09/24/15 - Preliminary Release
  • IRSLaptopTuneupGuide_TY15_092415.pdf
Technology Images and Tune-up Windows Images TY15 10/07/15
  • WindowsImagesTY15_100715.pdf
Technology Security AntiVirus Program for TaxWise Computers Guide TY15 10/07/15
  • AntivirusforTaxAideTY15_100715.pdf
Technology Security Tax Return Attachments Guide TY15 10/07/15
  • TaxReturnAttachmentsTY15_100715.pdf
Technology Training Document Retention and ERO Paper Flow Guide TY15 - 09/24/15
  • DocumentRetentionandEROPaperflowGuideTY15_092415.pdf
Technology Training Schedule of Efile Events Guide TY15 10/07/15
  • ScheduleofEFileEventsTY15_100715.pdf
Technology Training TaxWise Training Resources Guide TY15 10/07/15
  • TaxWiseTrainingResourcesGuide_TY15_100715.pdf

Updates 10-03-2015

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Publ 5166 Volunteer Income Tax Assistance (VITA) /
Tax Counseling for the Elderly (TCE) Quality Site Requirements (QSR)
1015 10-02-2015
Publ 5088 Site Coordinator Training - Coming Together to Strengthen Communities 1015 10-02-2015
Publ 4836 (EN-SP) VITA/TCE Free Tax Programs (English and Spanish) 1015 10-02-2015
Publ 1084 VITA/TCE IRS Volunteer Site Coordinator Handbook 1015 10-02-2015
Form 6729 Site Review Sheet 1015 10-01-2015
Form 6744 VITA/TCE Volunteer Assistor's Test/Retest 1015 09-30-2015
Publ 4961 VITA/TCE - Volunteer Standards of Conduct - Ethics Training 1015 09-30-2015
Publ 4695 (PR) VITA/TCE Puerto Rico Volunteer Test 1015 09-30-2015
Publ 4491 VITA/TCE Training Guide 1015 09-30-2015
Publ 962 Earned Income Tax Credit (Stuffer) 1015 09-30-2015

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication CyberTax CyberTax TY2015-02: New Volunteer Portal
  • CyberTaxTY2015-02_100215.pdf
General Program Management Tax Exempt Pennsylvania Tax Exemption Certificate (Expires 3-31-2020)
  • Pennsylvania.taxexempt certificate. 2020.pdf (not d/l)
Operational Procedures & Volunteer Portal Volunteer Portal Training Certification Reporting Overview 10/01/2015
  • CertificationReportingOverview_10012015.pdf
  • CertificationReportingOverview_10012015.pptx
Operational Procedures & Volunteer Portal Volunteer Portal Training DC: Recruitment Training 10/02/2015
  • DCRecruitmentTraining_10022015.pdf
  • DCRecruitmentTraining_10022015.pptx
Operational Procedures & Volunteer Portal Volunteer Portal Training DC: Volunteer Management Training 10/02/2015
  • DCVolunteerManagementTraining_10022015.pdf
  • DCVolunteerManagementTraining_10022015.pptx
Operational Procedures & Volunteer Portal Volunteer Portal Training Introduction to the Portal Training 10/01/2015
  • IntroductiontothePortalTraining10012015.pdf
  • IntroductiontothePortalTraining10012015.pptx
Operational Procedures & Volunteer Portal Volunteer Portal Training Material Order Training 10/01/2015
  • MaterialOrderTraining_10012015.pdf
  • MaterialOrderTraining_10012015.pptx
Operational Procedures & Volunteer Portal Volunteer Portal Training OneSupport Help Center Training 10/01/2015
  • OneSupportHelpCenterTraining_10012015.pdf
  • OneSupportHelpCenterTraining_10012015.pptx
Operational Procedures & Volunteer Portal Volunteer Portal Training Operational Process and Portal Updates 10/01/2015
  • OperationalProcessandPortalUpdates10012015.pdf
  • OperationalProcessandPortalUpdates10012015.pptx
Operational Procedures & Volunteer Portal Volunteer Portal Training Reimbursement Training 10/01/2015
  • ReimbursementsTraining_10012015.pdf
  • ReimbursementsTraining_10012015.pptx
Operational Procedures & Volunteer Portal Volunteer Portal Training Reports and Dashboard Training 10/01/2015
  • ReportsandDashboardsTraining_100102015.pdf
  • ReportsandDashboardsTraining_100102015.pptx
Operational Procedures & Volunteer Portal Volunteer Portal Training Site Activity Training
  • SiteActivityTraining_10012015.pdf
  • SiteActivityTraining_10012015.pptx
Operational Procedures & Volunteer Portal Volunteer Portal Training Site Management Training
  • SiteManagementTraining_10012015.pdf
  • SiteManagementTraining_10012015.pptx
Tax Training Scope Scope Change Request Process and Form
  • Scope_Change_Form_2015-06.docx
  • Scope_Change_Process_2015-06.pdf

Updates 09-30-2015

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication SMT Roundup SMT Roundup 9/30/15
  • SMT093015.pdf
Operational Procedures & Volunteer Portal Miscellaneous AARP Tax-Aide TCE Counselor Certification Workbook 09292015v2
  • AARPTax-AideTCECounselorCertificationWorkbook_09292015v2.xlsx
Tax Training Tools NTTC Workbook TY 2015 Errata v3 09/29/2015
  • NTTC_Workbook_TY_2015_Errata_v3.pdf
Tax Training Tools NTTC Workbook Tax Year 2015 v2 – 09/29/15
  • NTTC_Workbook_Tax_Year_2015_Part_1_2015-09-29.zip
  • NTTC_Workbook_Tax_Year_2015_Part_2_2015-09-14.zip
  • NTTC_Workbook_Tax_Year_2015_Part_3_2015-09-29.zip
Tax Training Policy/Tax Law Gold Standards for Quality Review (QR) 11-10-14
  • QRGoldStandardGuide111014.pdf
Tax Training Policy/Tax Law Use of electronic documents to prepare tax returns 3/4/14

Updates 09-26-2015

Selected New/Updated IRS Forms / Publications
Product Number Title Revision Date Posted Date
Publ 4942 VITA/TCE Specialty Course - Health Savings Accounts (HSA's) 1015 09-25-2015

OneSupport New/Updated Articles
Category Section Article / Attachment(s)
Communication SMT Roundup SMT Roundup 9/23/15
  • SMT092315.pdf
Leadership Training Regional Meeting Regional Meeting Presentations 09/23/15
  • Regional_Meetings_presentations.zip
Volunteer Portal & Operations Procedures Reimbursement Quick Guide to Submitting an Excel Reimbursement using "Submit a Request" 9/25/15
  • QuickGuideToSubmittingAnExcelReimbursementUsingSubmitARequest_092515.pdf
Tax Training Tools NTTC Workbook TY 2015 Errata v2a 09/25/2015
  • NTTC_Workbook_TY_2015_Errata_v2a.pdf
Tax Training Tools Forms Generator v8.0.0.3 (zip) 09/21/2015
  • Setup_FormsGenerator_ver-8.0.0.3.zip
Tax Training Instructor Plans and Aids Instructor Aids Guide (zip)
  • Instructor_Aides_Guide.zip
Tax Training NTTC Webinars NTTC TRS Webinar September 23 & 25, 2015
  • NTTC_TRS_Webinar_Sep_2015.zip

Updates 09-19-2015

Selected IRS Forms / Publications
Product Number Title Revision Date Posted Date

OneSupport New Articles
Category Section Article / Attachment(s)
Communication SMT Roundup SMT Roundup 9/16/15
  • SMT091615.pdf
General Program Management General Off-Season Tax Assistance 09/16/15
  • Tax-Aide_Off_Season_Tax_Assistance.pdf

Updates 09-12-2015

Selected IRS Forms / Publications
Product Number Title Revision Date Posted Date
Publ 4299 Privacy, Confidentiality, and Civil Rights ? A Public Trust 0915 09/02/2015

OneSupport New Articles
Category Section Article / Attachment(s)
Tax Training Policy/Tax Law Guidelines for Preparing Schedule C - 09/08/2015
  • Schedule_C_Guidelines_Summary.pdf
Technology Equipment GraceWorkz Consumable Ordering TY15 09/10/15
  • GraceWorkz_Listed_Consumables_TY15_090315.pdf
  • GraceWorkz_Listed_Consumables_TY15_090315.xlsx

Updates 09-05-2015

Selected IRS Forms / Publications
Product Number Title Revision Date Posted Date
Publ 4299 Privacy, Confidentiality, and Civil Rights ? A Public Trust 0915 09/02/2015

OneSupport
  • Category: Communication
    • Section: SMT Roundup
      • Article: SMT Roundup 9/2/15
        • Attachment: SMT_090215.pdf
  • Category: Tax Training
    • Section: Tax Law
      • Article: Tax-Aide Scope Summary v2 – 08/30/2015
        • Attachment: Tax-Aide_Scope_Summary_TY15_v2.pdf

Updates 08-29-2015

Selected IRS Forms / Publications
Product Number Title Revision Date Posted Date
Form 13615 Volunteer Standards of Conduct Agreement - VITA/TCE Programs 1015 08/28/2015
Publ 5101 Intake/Interview and Quality Review Training 1015 08/28/2015
Form 13614-C Intake/Interview & Quality Review Sheet 1015 08/28/2015

OneSupport
  • Category: Communication
    • Section: General
      • Article: 2015 REGIONAL MEETING SCHEDULE - 8/22/15
        • Attachment: ...None...
      • Article: Glossary- 08/25/15
        • Attachment: Appendix_C_Glossary_of_Policy_and_Procedures_Manual_080515.pdf
    • Section: SMT Roundup
      • Article: SMT Roundup 8/26/15
        • Attachment: ...None...
  • Category: General Program Management
    • Section: General
      • Article: Policy and Procedures Manual Version 1.0 - 8/25/2015
        • Attachment: Policy_and_Procedures_Manual_082015.pdf
      • [Other Articles: There are also separate Articles for each Section of the above Policy and Procedures manual Version 1.0]
        • [Attachment: Each separate Article has an Attachment with the corresponding Section]
    • Section: Incident/Emergency Procedures
      • Article: Incident Review Form 8/27/15
        • Attachment: IncidentReviewForm082715.doc (Not Downloaded)
        • Attachment: IncidentReviewFormfillable082715.pdf (Not Downloaded)
    • Section: Position Descriptions
      • Article: Regional Operations Support (ROS) Position Description
        • Attachment: RegionalOperationsSupportPositionDescription 082815.pdf (Not Downloaded)
  • Category: Portal and VMIS Support
    • Section: General
      • Article: Portal Login and Troubleshooting Guide 8/27/15
        • Attachment: PortalLoginandTroubleshootingGuide082715.pptx (Not Downloaded)
  • Category: Tax Training
    • Section: Training Plans
      • Article: Volunteer Mentors for Training v1 – 08/27/15
        • Attachment: Volunteer_Mentors_for_Training.pdf
      • Article: NTTC Workbook Tax Year 2015 v1 – 08/27/15
        • Attachment: NTTC_Workbook_Tax_Year_2015_Part_1.zip
        • Attachment: NTTC_Workbook_Tax_Year_2015_Part_2.zip
        • Attachment: NTTC_Workbook_Tax_Year_2015_Part_3.zip
    • Section: NTTC Webinars
      • Article: TWO Immersion Webinar – 08/21/15
        • Attachment: NTTC_Webinar_Aug_21,_2015.zip

Updates 08-23-2015

OneSupport
  • Category: Communication
    • Section: SMT Roundup
      • Article: SMT Roundup 8/19/15
        • Attachment: SMTRoundup081915.pdf
  • Category: General Program Management
    • Section: Awards and Recognition
      • Article: AARP Foundation Tax-Aide Fellows Recipients 08/03/15
        • Attachment: Volunteers_who_have_been_named_as_AARP_Foundation_Tax_Aide_Fellows...as_of_8.3.2015.pdf
  • Category: Tax Training
    • Section: NTTC Webinars
      • Article: TWO Immersion Webinar – August 6 & 7, 2015
        • Attachment: TWO_Immersion_Webinar_Aug_6_7_2015.zip
    • Section: TWO Immersion Training
      • Article: 2015 TWO Immersion Lesson Plans v1 – August 18, 2015
        • Attachment: 2015_TWO_Immersion_Lesson_Plans_-_Series_I_Excel.zip
        • Attachment: 2015_TWO_Immersion_Lesson_Plans_-_Series_I_pdf.zip
        • Attachment: 2015_TWO_Immersion_Lesson_Plans_-_Series_II_Word.zip
        • Attachment: 2015_TWO_Immersion_Lesson_Plans_-_Series_II_pdf.zip

Updates 08-09-2015

OneSupport
  • Category: Communication
    • Section: CyberTax
      • Article: CyberTax Special Edition: New Vice President and National Director of AARP Foundation Tax-Aide
        • Attachment: CyberTaxSpecialEdition073115.pdf
    • Section: SMT Roundup
      • Article: SMT Roundup 8/5/15
        • Attachment: SMTRoundup080515.pdf
  • Category: General Program Management
    • Section: Forms
      • Article: Donated Equipment and Supplies Acknowledgement Form 08/05/15
        • Attachment: DonatedEquipmentandSuppliesForm080515.pdf
    • Section: Tax Exempt
      • Article: IRS Tax Exempt Status Letter 8/6/08
        • Attachment: AARPFoundationTaxExemptStatusLetter121611.pdf
      • Article: New Jersey Tax Exemption Certificate - Permanent
        • Attachment: NewJerseyTaxExemptionCertificate120911.pdf
      • [Other Articles: In addition to NJ, there are separate articles for a slew of other states]
        • [Attachment: Each article has a corresponding attachment]
  • Category: Portal and VMIS Support
    • Section: General
      • Article: Portal Login and Troubleshooting Guide 02/01/15
        • Attachment: PortalLoginandTroubleshootingGuide020115.pptx

Updates 07-25-2015

OneSupport
  • Category: Communication
    • Section: CyberTax
      • Article: CyberTax TY2014-11: 05/01/15 Early Results, Thanks and a Difficult Goodbye
        • Attachment: CybertaxTY201411050115 [1].pdf
    • Section: SMT Roundup
      • Article: SMT Roundup 7/22/15
        • Attachment: SMTRoundup072215 [1].pdf
  • Category: General Program Management
    • Section: Forms
      • Article: Donated Equipment and Supplies Acknowledgement Form 07/07/15
        • Attachment: DonatedEquipmentandSuppliesForm070715.pdf
    • Section: Position Descriptions
      • Article: Assistant State Coordinator (ASC) Position Description
        • Attachment: ASCPositionDescription071715.pdf
    • Section: Tax Exempt
      • Article: Illinois Tax Exemption Certificate - Expires 12/01/17
        • Attachment: Illinois_Tax_Letter.pdf
  • Category: Leadership Training
    • Section: Documents
      • Article: Compliance with Federal Laws 7/15/15
        • Attachment: CompliancewithFederalLaws071515.pptx
    • Section: Position Training
      • Article: PCS Resources 1-3: Putting training to Work, Donations 8/31/12
        • Attachment: PCS_Resource_2_Volunteer_Donations083112.docx
        • Attachment: PCS_Resource_1_Putting_Your_Training_to_Work_1__1_.docx
    • Section: SMT Training
      • Article: TCS SMT Training Presentations TY15 07/24/15
        • Attachment: 2015SMTTCSTrainingPresentationsTY15072615.zip
      • Article: Dallas SMT Tax-Aide Presentation 7/15/2015
        • Attachment: SMTPresentationDallas07152015.pdf
      • Article: New TRS Training – Dallas 2015 07/21/2015
        • Attachment: TRS_2015_Dallas_Sessions_11-22.zip
        • Attachment: TRS_2015_Dallas_Sessions_2-10.zip
      • Article: SC Orientation Training TY15 (Zip) 07/17/15
        • Attachment: SCOrientationTrainingDocumentsTY15072015.zip
  • Category: Technology
    • Section: Tech Bulletins
      • Article: Technology Bulletin TS2015-01: Windows 10 07/24/15
        • Attachment: TechnologyBulletinTS201501TY15072415.pdf